Almost 60% of diners have named waiting for food their biggest grievance when eating out, followed by 54% complaining about tips being added to the bill automatically, and 50% on service charge.

TGI Fridays CEO Karen Forrester, Bill’s CEO Mark Fox and Casual Dining Group non-executive chairman Martin Robinson have been announced as keynote speakers for Casual Dining Show 2017.

The hunt is once again on to find the best burger creations from pubs, bars and casual dining operators, as the National Burger Awards returns for 2017.

News Updates

Jackson + Rye arrives in Guildford

American restaurant chain Jackson + Rye is to open its latest branch in Guildford, Surrey. This will be the sixth restaurant from the east coast American food chain.

Blues Kitchen collaborates with New York’s Extra Fancy

The Blues Kitchen has announced a collaboration with New York’s cult dining institution Extra Fancy.

Attracting new and different customers

The Marketeer asks if casual dining operators are missing opportunities to attract new customers.

Bella Italia opens record number of restaurants in 2016

A new site in East Kilbride, Lanarkshire, has become Bella Italia’s 22nd opening of 2016 – a record for the Italian restaurant brand.

Latest Issue

The bourgeoisie

Founders of Bourgee Mark Baumann and James Welling talk to Casual Dining Magazine about their quest to bring affordable luxury to the Home Counties.

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The MOD squad

As the US-founded MOD Pizza finishes its first year of UK operations, CEO John Nelson tells Casual Dining Magazine that this is only the beginning.

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